by kris4193

Warranty

Yes ‘You Break It We Replace It’

T&C’s


Axewheels warrants to the original retail purchaser that products manufactured by Axe will be structurally free from defects in material and workmanship under normal and intended use for the life of the product.
Warranty only covers structural failure that occurs during normal use, excludes cosmetic damage, finish damage, damage incurred by incorrect installation.

Warranty excludes damage or failure or any part relating to the beadlock Series wheel, this includes beadlock Ring, Fasteners and fastener holes. Consumer understands that Beadlock wheels from time to time will not hold pressure and tire pressures should be continually monitored and at no point will Axe wheels be held liable for damage to tire or wheel due to low tire pressures.

Axe wheels are not responsible for any costs other than wheel replacement due to structural failure, nor be held liable for recovery of vehicle should product failure occur.

RETORQUE LUG NUTS AFTER 50 MILES AND CHECK TORQUE AT REGULAR INTERVALS.

THIS WARRANTY SHALL NOT APPLY TO:
  • Wheels that have been altered, repaired or modified.
  • Wheels installed with spacers or adapters.
  • Wheels installed with incorrect tires sizes or excessive vehicle loads.
  • Wheels damaged by shipping or handling.
MPORTANT: All warranty returns must be accompanied with a Return Merchandise Authorization Number (RMA#) and upon receipt will be reviewed by Axe Wheels .If returned products are found not to be subject to warranty coverage, the product will be returned to the sender, without repair or replacement, at the sender’s expense.

AXE WHEELS GUARANTEE

We believe Axe wheels offers its clients the Industries BEST guarantee when it comes to possible warranty issues, LIFETIME structural guarantee* Our wheels are produced above and beyond expected market standards and because of this we feel Axe wheels will not disappoint, however should you feel our products have not met your expectations then simply contact us at usa@axewheels.com from that point we will reach out within hours to get any potential problem resolved.
*Warranty is only with original purchaser and PROOF of purchase will be required.
If you are not the original purchaser still do not hesitate to contact us, as we maybe able to offer a solution or direct you to the best outcome. In the unusual circumstances we feel our product has not met your expectations and is now a warranty issue, Axe wheels will NOT be liable for un-mount/remount of tires or shipping to the suggested location for a warranty solution, replacement vehicle, storage, etc.. We recommend you ALWAYS keep your original wheels/tires in the event of any issues wheel or vehicle related.
Any wheel modified after shipping from Axe Wheels will be VOID of any Guarantee/warranty.
*Wheel Finish
All painted aluminum finishes come with a period of one year warranty, if they are not properly cared for this will invalidate the warranty.
*Polished/Forged Wheels
All Polished/Forged Wheels are manufactured without clear coat. Due to this, these wheels are HIGH Maintenance and require regular buffing/polishing, Because of the level of maintenance required the finish on these wheels are excluded from any possible warranty claims.

VIBRATION

Should you require to contact Axe wheels regarding vibration issues, please ensure the correct fitting kit (centre rings/bolts/nuts) was installed. We have found that 99% of the time tires or installation is at fault and the wheel and tire only require a professional balancing, should the trained installer feel the wheel is at fault we will require video evidence of the issue.

MAINTINANCE

A question we are asked all too frequently Axe Wheels finishes are trend setting in their combinations and shades of colors offered. Whether you have the GLOSS BLACK/WHITE FACE or our HOUSE CANDY RED to mention a few, they all require the same level of maintenance. EVERY wheel we produce is made to the highest standard and protected with a CLEARCOAT finish, making our wheels some of the most durable available. We only recommend the following in cleaning and anything outside this maintenance procedure will VOID any warranty.
  • *A simple CAR shampoo should be used, NEVER use wheel cleaners!
  • *Wash the wheels when cooled, NOT straight after a journey
  • *Wax the wheels with a quality car wax monthly
A general rule to live by is NEVER spray anything on the wheels you wouldn’t spray on your cars paint work! Following these simple steps will ensure your wheels remain looking like new.